How to recognize phishing links

Learn to identify suspicious links and what to do if you click or share your data.

Author: Plata Pay Team

Warning signs

  • Strange or shortened addresses.

  • Requests to enter data.

  • Redirects to a site outside the app.

  • Links to "investment platforms" or "earning dashboards."

  • Pages asking to register or "activate access."

Plata Pay never

  • Sends you links to log in or confirm transactions outside the app or official site.

  • Collects data on third-party sites.

What if…?

  • Clicked the link? Close the page.

  • Shared your data? Change your password right away and contact us at help@plata.co.

01 8000 160 555, +57 601 916 5555

corporateplata@plata.co — Commercial partnerships and public relationships

defensorplatapay@defensorsos.com — Financial Consumer Ombudsman

embargosynotificaciones@plata.co — Сorporate affairs and judicial notices

Plata. S.A. Compañía de Financiamiento, Carrera 11B No. 99-25, 4th Floor, Bogotá D.C., Colombia

Copyright © 2026

Español

01 8000 160 555, +57 601 916 5555

corporateplata@plata.co — Commercial partnerships and public relationships

defensorplatapay@defensorsos.com — Financial Consumer Ombudsman

embargosynotificaciones@plata.co — Сorporate affairs and judicial notices

Plata. S.A. Compañía de Financiamiento, Carrera 11B No. 99-25, 4th Floor, Bogotá D.C., Colombia

Copyright © 2026

Español

01 8000 160 555, +57 601 916 5555

corporateplata@plata.co — Commercial partnerships and public relationships

defensorplatapay@defensorsos.com — Financial Consumer Ombudsman

embargosynotificaciones@plata.co — Сorporate affairs and judicial notices

Plata. S.A. Compañía de Financiamiento, Carrera 11B No. 99-25, 4th Floor, Bogotá D.C., Colombia

Copyright © 2026

Español